Quality Customer Services

The Customer’s Voice is the cornerstone of our daily business. By listening to it, each and every one of the 300 professionals at INDEX® go to work for you.

Mutual trust and respect enable us to improve thanks to the continuous contribution of our customers, adapting to their needs to promote changes with complete professionalism and flexibility.

Our equipment and facilities are also the basis for guaranteeing a delivery time of 24-48 hours with a fast and accurate response. This requires us to make continuous investments in products, approvals and technological means in order to fulfil our service commitment.

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INDEX SPACE STUDIO

INDEX Space Studio is the INDEX® customised installations design service for customers. This service is unique to the market and 100% customisable according to the specific needs of each customer (e.g., product, packaging format, rotation, and/or business type), aiming to maximise and optimise shelf space.

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AVAILABILITY AND WIDE PRODUCT RANGE

AVAILABILITY AND WIDE PRODUCT RANGE

We are specialists in anchors, hardware, clamps, installation systems, etc. We have the widest range of products, with over 10,000 items guaranteed to be permanently in stock at our facilities in Spain, China, and Mexico (over 45,000 m2).

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ENGINEERING AND TECHNICAL SUPPORT SERVICES

ENGINEERING AND TECHNICAL SUPPORT SERVICES

We offer full technical consultancy through our team of specialist engineers. We have a Technical Assistance Service, our own specialised software, and the most extensive range of technical documentation. And, above all, our team will support you in designing, calculating fixings, site visits, and technical training on everything related to fixing systems.

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CERTIFIED QUALITY

To us, quality isn’t about getting a seal and that’s the end of the road. It’s a commitment that must be continuously expanded, updated and applied. Our certifications and approvals come from the most prestigious international laboratories and from the most important official bodies. That’s how we protect our customers, ensuring the maximum quality of our products and management systems.

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INTERNATIONAL PRESENCE

INTERNATIONAL PRESENCE

We have over 45,000 m2 of production and distribution centres in Spain, China and Mexico. This allows us to strengthen and ensure our production capacity in accordance with the most rigorous standards of today’s markets.

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FIND DISTRIBUTORS

Just as important as finding the best INDEX® anchoring and fixing solution for you is determining how and where to exclusively get our products as quickly as possible. Find the nearest store selling INDEX® products using our distributor finder.

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ONLINE CATALOGUE

Go to the INDEX® online catalogue where you will find all available products. There are more than 10,000 products organised into chapters, making them easier to find. What’s more, the platform has its own search engine and an interactive menu to improve user experience.

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DOWNLOAD CATALOGUES

DOWNLOAD CATALOGUES

We have more than 10,000 products guaranteed to be in stock. Keeping this wide range of products permanently organised for search is possible thanks to our General Catalogues, which you can easily download from this website. So you will always have access to useful technical information that is perfectly structured and organized. This is how we make things easier for you.

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Metal fixings
Chemical fixings
Plastic fixings
Fixings and accessories for thermal insulation systems (ETICS)
Fixings & accesories for plasterboard
Fixings & accesories for Drywall
Direct fixing
Screws for decking and façades
Drill, tapping and PVC screws
Nails and bolts
Plugs, tips and accessories
Heavy metal clamps
Light metal clamps
Fire protection systems
Plastic clamps
Profiles and supports
Quick beam attachament system
Threaded rod and fixing accesories

TECHNICAL TRAINING

Our engineering department provides specific and personalised training on the different topics related to fixing systems: metallic or chemical fixings, installation systems, regulations, calculations, etc.

 

TÉCNICAS EXPANSIVAS S.L. informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of TÉCNICAS EXPANSIVAS S.L, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to TÉCNICAS EXPANSIVAS S.L.

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for the General Data Protection Regulation (GDPR) 2016.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of the General Data Protection Regulation (GDPR) 2016 by sending a letter together with a photocopy of your ID, to P.I. La Portalada II | c/ Segador 13, 26006 | Logroño (La Rioja).
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site visits

The relationship with our customers does not end with the sale of our products. At INDEX® we understand that it is often necessary to accompany them on site, where our experience is the best ally to ensure fits works perfectly. Our engineers and technicians support the managers of each project in planning and selecting the best solution for effectively saving time and money.

TÉCNICAS EXPANSIVAS S.L. informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of TÉCNICAS EXPANSIVAS S.L, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to TÉCNICAS EXPANSIVAS S.L.

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for the General Data Protection Regulation (GDPR) 2016.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of the General Data Protection Regulation (GDPR) 2016 by sending a letter together with a photocopy of your ID, to P.I. La Portalada II | c/ Segador 13, 26006 | Logroño (La Rioja).
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ENGINEERING SERVICES AND CALCULATIONS

TÉCNICAS EXPANSIVAS S.L. informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of TÉCNICAS EXPANSIVAS S.L, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to TÉCNICAS EXPANSIVAS S.L.

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for the General Data Protection Regulation (GDPR) 2016.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of the General Data Protection Regulation (GDPR) 2016 by sending a letter together with a photocopy of your ID, to P.I. La Portalada II | c/ Segador 13, 26006 | Logroño (La Rioja).
Read more