Engineering and Technical Support Services

We offer full technical consultancy through our team of specialist engineers. We have a Technical Assistance Service, our own specialised software, and the most extensive range of technical documentation. And, above all, our team will support you in designing, calculating fixings, site visits, and technical training on everything related to fixing systems.

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ENGINEERING SERVICES AND CALCULATIONS

At INDEX® we want to offer our customers the most comprehensive service. In addition to providing them with the best fixing and anchor solutions, our team of specialised engineers technically advises all our customers. We also have powerful software tools to do any necessary calculations with total accuracy.

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SITE VISITS

SITE VISITS

The relationship with our customers does not end with the sale of our products. At INDEX® we understand that it is often necessary to accompany them on site, where our experience is the best ally to ensure fits works perfectly. Our engineers and technicians support the managers of each project in planning and selecting the best solution for effectively saving time and money.

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TECHNICAL TRAINING

Our engineering department provides specific and personalised training on the different topics related to fixing systems: metallic or chemical fixings, installation systems, regulations, calculations, etc.

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WIDE RANGE OF TECHNICAL DOCUMENTATION AVAILABLE

Full technical information about products is sometimes required, specifying complex technical concepts. That’s why we make available a wide range of technical documents for all INDEX® products: technical data sheets, safety data sheets, DoP, approvals, certifications, installation videos, etc. And it’s all available at a simple click on our website.

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FREQUENTLY ASKED QUESTIONS (FAQ)

Through FAQ’s (frequently answer questions) we offer quick solutions to the most frequently asked questions in the fastening industry.

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PROJECT REFERENCES

INDEX® products are present in some of the most important projects worldwide, thanks to our high quality standards and our vast catalogue of solutions, with the certification and approval of independent laboratories and the main official bodies.

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SPECIALISED SOFTWARE

SPECIALISED SOFTWARE

We have the best software to meet the needs of each specific case to facilitate any calculation:

  • INDEXcal, software to calculate anchors and to design structural solutions.
  • INDEXwood, software to design and calculate timber structures.
  • INDEXmor, online tool to calculate the required number of chemical cartridges according to different parameters.
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CAD DOCUMENTS

At INDEX we want to facilitate the process when carrying out a project and to propose the best solutions. We have a library where the CAD files of our products are gathered.

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CYPE RESOURCES

The CYPE detailed price generator makes it possible to determine the most accurate production costs on the market, including materials, labour, direct costs and specifications..

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Metal fixings
Chemical fixings
Plastic fixings
Fixings and accessories for thermal insulation systems (ETICS)
Fixings & accesories for plasterboard
Rivets
Rigging hardware and fencing
Accesories for fences and trellis
Fixings & accesories for Drywall
Direct fixing
Screws for decking and façades
Drill, tapping and PVC screws
Wood screws
Nails and bolts
Wood connectors
Standardized nuts and bolts
Plugs, tips and accessories
Heavy metal clamps
Light metal clamps
Fire protection systems
Gutter supports
Plastic clamps
Profiles and supports
Installation systems and fixings for solar panels
Quick beam attachament system
Threaded rod and fixing accesories
Bathroom and air conditioning fixings
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TECHNICAL TRAINING

Our engineering department provides specific and personalised training on the different topics related to fixing systems: metallic or chemical fixings, installation systems, regulations, calculations, etc.

 

TÉCNICAS EXPANSIVAS S.L. informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of TÉCNICAS EXPANSIVAS S.L, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to TÉCNICAS EXPANSIVAS S.L.

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for the General Data Protection Regulation (GDPR) 2016.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of the General Data Protection Regulation (GDPR) 2016 by sending a letter together with a photocopy of your ID, to P.I. La Portalada II | c/ Segador 13, 26006 | Logroño (La Rioja).
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site visits

The relationship with our customers does not end with the sale of our products. At INDEX® we understand that it is often necessary to accompany them on site, where our experience is the best ally to ensure fits works perfectly. Our engineers and technicians support the managers of each project in planning and selecting the best solution for effectively saving time and money.

TÉCNICAS EXPANSIVAS S.L. informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of TÉCNICAS EXPANSIVAS S.L, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to TÉCNICAS EXPANSIVAS S.L.

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for the General Data Protection Regulation (GDPR) 2016.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of the General Data Protection Regulation (GDPR) 2016 by sending a letter together with a photocopy of your ID, to P.I. La Portalada II | c/ Segador 13, 26006 | Logroño (La Rioja).
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ENGINEERING SERVICES AND CALCULATIONS

TÉCNICAS EXPANSIVAS S.L. informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of TÉCNICAS EXPANSIVAS S.L, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to TÉCNICAS EXPANSIVAS S.L.

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for the General Data Protection Regulation (GDPR) 2016.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of the General Data Protection Regulation (GDPR) 2016 by sending a letter together with a photocopy of your ID, to P.I. La Portalada II | c/ Segador 13, 26006 | Logroño (La Rioja).
Read more